If you are searching for a facility to board your dogs or cats in the Georgetown or Round Rock areas (Austin, Hutto,Cedar Park or Leander, too!) what should you look for at that facility?
The facility should be open for you to tour at a short notice. Personnel should be happy to show you where your dog or cat will stay and be proud of the place! At Countryside, we prefer tours around noon or mid-afternoon because the mornings are spent doing the heavy duty cleaning and oftentimes the flooring in the kennels is wet, hoses are everywhere and we don’t want guests tripping or falling.
The facility should be “purpose built’. That means it was built to be a place that houses cats and dogs–not a remodel of a old barn or warehouse, a portable building or other type building. Why? Quality of construction, insulation, fire safety, housing of the animals etc…all are better served in a place that was built for its purpose. Our facility was designed by an architect that designs pet care facilities. This means alot of thought went into the design and construction which make it easy to keep clean and care for the animals.
The facility should be clean—no odors, no poop in the runs. Obviously all kennels will have times when things smell a little bit bad (before the early morning cleaning regime) but the facility should have an appearance of cleanliness and be tidy.
Look at where the dogs and cats are housed in the facilty. They should be safe and secure from other boarders–meaning they should not be able to be intimidated by the animal next door to them and they should NEVER be subjected to poop and/or pee from another animal’s enclosure running into theirs. Our enclosures are all high quality Mason Kennel enclosures. We have solid panels dividing the suites both inside and out so that a Chihuaua can be placed next to a Rottweiler and never know it. All of our panels are sealed to the concrete so one dog’s poop and/or pee will never run into another dog’s enclosure.
Staff–have most of them been there a long time? Does the owner spend most of his or her time on site?
Food & Medications–are these provided for your dog or cat (with reason)
without extra charge? Can you bring your own bedding? Are quality beds provided your pet by the kennel if you wish to use them without extra charge?
These are just a few of the things to think about when selecting a place to board your pet. But ALWAYS visit a facility prior to leaving your pet for a stay and be sure you are comfortable with the staff and facility.